Privacy Policy

Last updated: February 2025

This Privacy Policy describes how Kaaksha ("we", "our", or "us") collects, uses, and protects information when you use the Kaaksha POS application and related services.

1. Information We Collect

We collect and process the following types of information:

• Account information: name, email address, phone number, and password (stored securely) when you create or use an account.
• Session and authentication data: access and refresh tokens, and basic user profile data (e.g. user ID, plan) stored on your device to keep you signed in.
• Business and transaction data: products, inventory, sales, and other data you enter or generate while using the app. This is stored on our servers and may be cached on your device for performance.
• Device and app usage: device type, operating system, and information necessary to provide the service (e.g. API requests, error logs). We may use camera or scanner access only when you use in-app scanning features.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Kaaksha POS application and related services.
• Authenticate you and manage your account and subscription.
• Process and store your business data (inventory, sales, receipts, etc.) as part of the service.
• Respond to your requests, support, and communications.
• Comply with applicable law and protect our rights and the security of our systems and users.

3. Data Storage and Security

Account and session data may be stored locally on your device (e.g. in secure storage) and on our servers. We use industry-standard practices to protect your data in transit and at rest. You are responsible for keeping your login credentials secure.

4. Data Sharing

We do not sell your personal information. We may share data only:

• With service providers who assist in operating our services (e.g. hosting, support), under strict confidentiality and data protection terms.
• When required by law or to protect our rights, safety, or the safety of others.

5. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. You can update account details in the app or contact us using the details below. To request deletion of your account and associated data, see our Request Account & Data Deletion page.

6. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy at this URL and update the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related questions, requests, or complaints, please contact us at:

Kaaksha
Email: [email protected]